Welcome! Sizzle is your AI-powered cooking companion. If you're stuck or have a question, this page covers the most common situations. If you don't find what you need, email us at [email protected] — we'll get back to you within 1–2 business days.

Quick Contact

📧 [email protected]

When emailing, please include:

• Your iPhone model and iOS version
• The email address tied to your Sizzle account
• A short description of what happened (and what you expected)
• A screenshot if it's a visual issue

Subscriptions

How do I cancel my subscription?

Open Sizzle → Profile → Manage Subscription. Tap Manage in Settings. The Apple subscription panel opens with cancel + change-plan options. Or directly: Settings → Apple ID → Subscriptions on your iPhone.

Will I be charged during the 7-day free trial?

No. Apple does not bill you until the trial ends. If you cancel any time before day 7, you keep access through day 7 and aren't charged.

What's included in Sizzle Pro?

Everything: unlimited AI recipe generation, full meal planning, grocery lists with auto-deduplication, custom cookbooks, step-by-step cooking mode, and dietary filtering (allergens + vegan/vegetarian/etc.).

How do I get a refund?

Refunds are handled by Apple. Open the email receipt from Apple and tap Report a Problem, or visit reportaproblem.apple.com. We can't process refunds directly.

I subscribed but the app still shows the paywall.